k
kimvergara601

Kim Bryan

@kimvergara601
2.8(2)

Customer service, Data Entry and QA, Bookkeeping

Philippines
English
About me
👋 Hi! I'm Kim — your detail-focused remote partner, seeking Data Entry, Virtual Assistant, Customer Service, Cold Calling, or QA opportunities! 🎯 What I bring: ✅ Data Entry & QA — Fast, meticulous, 99.8% accuracy focus ✅ Customer Service & Support — 4+ years BPO, top CSAT scores ✅ Cold Calling & Lead Gen — Outreach, appointment setting, CRM ✅ Bookkeeping Support — QBO-Certified, AP/AR, reconciliation đŸ’Œ 4+ years remote/BPO exp | Intuit QBO ProAdvisor | Sync2VA Trained I deliver great customer experiences and keep your records trustworthy. Ready to support your business — let's connect! 😊... Read more

Skills

k
kimvergara601
Kim Bryan
Offline ‱ 

See my services

Strategy & Planning
I will be your b2b professional appointment setter and cold caller
2.3(1)
From$40 / projectMore details
Customer Support
I will be your professional cold caller to achieve your goal
3.3(1)
From$40 / projectMore details

Portfolio

Work experience

Astrello

Healthcare Quality Assurance

Astrello ‱ Full-time

Dec 2025 - Sep 2026 ‱ 9 mos

Performed QA testing for healthcare applications, validating workflows, data accuracy, user access, and system integrations. Executed test cases, identified and documented defects, and retested fixes using CareCompass, Neon, Jira, DevTools, API/network logs, and Microsoft Outlook/Calendar. Reviewed system behavior and data consistency, provided testing evidence, and collaborated with developers and QA teams to resolve issues and ensure features meet quality requirements

Pivot_Security

Cold Calling | Appointment Scheduler

Pivot Security ‱ Full-time

Jun 2023 - Nov 2025 ‱ 2 yrs 5 mos

Managed bookkeeping for US/Canadian clients using QuickBooks (QBO), including transaction recording, bank and credit card reconciliations, and accounts payable/receivable. Prepared accurate financial reports while ensuring compliance with accounting standards. Recognized for 100% accurate reconciliations and consistently meeting reporting deadlines.

Global_Process Manager

Sales / Casino cruise Navigator

Global Process Manager ‱ Full-time

Apr 2022 - May 2023 ‱ 1 yr 1 mo

Drove high-volume sales for luxury casino cruises and vacation packages to US clients. Recognized as Top Seller and Top Agent, consistently maintaining top performance status for one year. Exceeded monthly booking and revenue targets through strategic upselling and persuasive consultative selling. Built strong client relationships, resulting in repeat bookings and increased customer lifetime value. Strengthened communication, negotiation, and closing skills in a competitive sales environment.

2 Reviews
2.8

(0)
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(1)
(1)
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Rating Breakdown
  • Seller communication level
    4
  • Quality of delivery
    2
  • Value of delivery
    2
1-2 out of 2 Reviews
Sort By
Most relevant
    R
    image-docs

    rkj_media

    GB

    United Kingdom

    2.3

    He kept on working even though it was explicitly mentioned that it would only last 2 days. Also all the appointments he booked didn’t show up

    $50

    Price

    2 days

    Duration

    gig

    Strategy & Planning

    K

    Seller's Response

    Helpful?
    Yes
    No
    T

    tonymcdougle

    US

    United States

    3.3

    Hopefully, an honest mistake and not “bait and switch”. I'm sure Kim will be an asset to some company someday. He needs a lot of training, though. He has a wonderful work ethic. He is very personable, respectful, and kind. He is young and inexperienced. He advertised to make 100 calls for $5 and offered...

    $50

    Price

    9 days

    Duration

    gig

    Customer Support

    Helpful?
    Yes
    No