
Kuda M
Data Analyst , Business Intelligence and Reporting
Skills

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Portfolio
Work experience
Data Analyst / Operations Analytics Specialist | Stericycle healthcare waste recycling
STERISAFE • Full-time
Jan 2023 - Sep 2025 • 2 yrs 8 mos
* Designed and implemented Power BI dashboards supporting retail and manufacturing operations. * Developed automated reporting pipelines improving reporting turnaround time by approximately 40%. * Conducted operational data modelling for medical waste compliance analytics across UK healthcare environments. * Applied statistical analysis to optimise stock accuracy and reduce production downtime.
Research Data Scientist (MSc Thesis)
Coventry University
Jan 2022 - Jan 2023 • 1 yr
Designed and implemented a comparative machine learning framework for Bitcoin market volatility forecasting. Engineered financial time-series features and implemented Random Forest, SVM, and LSTM neural networks using Python. Conducted hyperparameter optimisation and cross-validation, evaluating performance using RMSE, MAE, and classification metrics.
Market Researcher | Cassava Smartech | Support & Technical Analyst
MTN South Africa • Full-time
Jan 2016 - Dec 2020 • 4 yrs 11 mos
* Performed fibre-optic network diagnostics and root-cause analysis across enterprise and consumer connectivity systems. * Analysed service incident data to identify recurring failure patterns and systemic bottlenecks. * Designed and maintained KPI dashboards monitoring SLA compliance, service uptime, and restoration performance. * Implemented structured incident tracking improvements that reduced average service restoration time by 25%. * Produced operational analytics reports for executive leadership to support infrastructure optimisation and service governance decisions. * Collaborated with cross-functional technical teams to improve fault escalation processes and performance accountability. market analysis and requirements engineering for large-scale digital ecosystems, where I supported the deployment of:• Vaya Ride-Hailing Platform (Mobility & logistics market mapping)• Eco-Farmer Digital Agriculture Platform (Cross-border agritech)• Kwese Media Operations System (Regional content distribution)How I delivered value:• Competitor Benchmarking: Analyzed competitor features and pricing models.• Viability Research: Translated user demand and constraints into product insights.• Data Extraction: Used Python and SQL to scrape and clean industry data.• Process Mapping: