I will review and improve your sop, process guide or business document
Service Improvement and Documentation Specialist
About this Gig
Do you have an SOP, process guide, induction document or business resource that feels unclear, outdated or difficult to follow?
I help businesses and organisations turn unclear documents into practical resources people can confidently use.
This gig is for one existing document of up to 5 pages. I will review and refresh the wording, structure, flow and formatting so the document feels clearer, more professional and easier to follow.
Includes: clearer wording, improved structure, formatting, removal of unnecessary repetition, comments on unclear or missing information, 1 revision, and final Word + PDF files.
Suitable for SOPs, process guides, onboarding documents, induction resources, checklists, client information and practical business documents.
Please message me before ordering so I can check suitability. Longer or additional documents are not included in the basic package and must be added separately or agreed before work begins.
Please remove or anonymise confidential, personal or sensitive information before sharing. You remain responsible for approving factual, operational, legal, regulatory or specialist content.
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
My Portfolio
FAQ
Do I need to message you before ordering?
Yes, please message me first so I can check whether your document is suitable for this service and confirm the scope before you place an order.
What type of documents can you help with?
I can help with SOPs, process guides, induction and onboarding documents, checklists, staff or client information, service sheets and practical business documents that need clearer structure, wording or formatting.
Can you write a document from scratch?
This gig is mainly for reviewing and improving an existing document. New documents can be discussed separately if you already have approved content, notes or key information.
Can I send confidential documents?
Please remove or anonymise any confidential, personal or sensitive information before sharing. I do not need identifiable information to improve the structure, clarity and presentation of a document.
Do you approve legal, clinical, financial or specialist content?
No. I improve wording, structure, formatting and usability. You remain responsible for checking and approving all factual, operational, legal, regulatory or specialist content.
What counts as one revision?
One revision means one consolidated set of amendments after you have reviewed the draft. Additional revisions can be added as an extra service.
Can you help with more than one document?
Yes. This gig includes one document up to 5 pages. Extra or longer documents require the Extra Document Review add-on or a custom order agreed before work begins.

