k
kusum_cc

Kusum B

@kusum_cc

CRM Consultant

India
English, Hindi
About me
As a Zoho developer with 4 years of experience, I have a strong understanding of the Zoho suite of applications, including CRM, Books, Projects, and People. I have expertise in customising and integrating these applications to meet the specific needs of clients. My experience includes designing and implementing workflows, creating custom modules, and developing APIs. I am proficient in Zoho Deluge scripting language. Additionally, I have excellent problem-solving skills and can work independently or as part of a team.... Read more

Skills

k
kusum_cc
Kusum B
Offline • 
Average response time: 79 hours

See my services

Cloud Consultation
I will be your zoho one expert
From$20 / projectMore details
Cloud Consultation
I will create or modify your apps on zoho creator
From$20 / projectMore details

Portfolio

Work experience

Director

Cloudy Coders • Full-time

Jun 2021 - Mar 2026 • 4 yrs 9 mos

Project Planning and Strategy: Leading the planning and strategizing of projects, defining project objectives, timelines, and deliverables, and ensuring alignment with organizational goals. Team Management: Managing project teams, including resource allocation, task delegation, and performance management. Stakeholder Management: Engaging with stakeholders at various levels, including clients, executives, and cross-functional teams, to ensure clear communication, manage expectations, and address any project-related concerns or issues.

Salesforce Consultant

Accenture • Full-time

Oct 2015 - May 2021 • 5 yrs 7 mos

A Salesforce Consultant collaborates with stakeholders to gather requirements, designs customized Salesforce solutions, configures system settings, assists with data management and migration, provides training and support, creates reports and analytics, implements continuous improvements, integrates with other systems, manages projects, and maintains client relationships.

Deloitte

Salesforce Administrator

Deloitte • Full-time

Jul 2011 - Sep 2015 • 4 yrs 2 mos

A Salesforce Administrator I was responsible for managing and maintaining the Salesforce platform. My main duties were include user management, data management, system configuration, workflow automation, report generation, and providing user support and training. To ensure the smooth operation of Salesforce and optimize its usage to meet the organization's business needs.