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kvishal30

Vishal Krishnan

@kvishal30

IT Support Specialist and Cybersecurity Consultant

India
English, Hindi, Marathi, Tamil
About me
I am an IT Administrator with hands-on experience in Microsoft 365, Azure administration, Active Directory, and ManageEngine & Cisco Meraki. I help businesses with user management, endpoint administration, troubleshooting and day-to-day IT support in a secure and structured way. My services are ideal for companies that need quick, reliable admin support without hiring full-time IT staff. 🔹 Microsoft 365 & Azure Admin 🔹 Active Directory (on-prem & hybrid support) 🔹 Endpoint Central (patching & device management) 🔹 Clear communication & documentation... Read more

Skills

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kvishal30
Vishal Krishnan
Offline • 

See my services

Cloud Network & Security
I will manage o365, azure, meraki, endpoint central administration
From$50 / projectMore details

Portfolio

Work experience

IT Support & Cybersecurity Consultant

Infopercept Consulting Pvt Ltd • Full-time

Jan 2023 - Present • 3 yrs 4 mos

Led end-to-end deployment of enterprise security solutions across client environments. Performed system integration, configuration, and validation testing to ensure secure implementation. Conducted troubleshooting, root cause analysis, and managed technical escalations for complex security incidents. Provided post-deployment operational support for security platforms including endpoint protection and vulnerability management solutions. Collaborated with engineering and product teams to resolve advanced technical issues and optimize security performance. Supported global clients across hospitality, food production, and clean energy industries.

SME

Conneqt Business Solutions Limited • Full-time

Mar 2018 - Nov 2022 • 4 yrs 8 mos

Served as the primary escalation point for critical operational incidents for TataCliQ. Ensured SLA compliance and drove rapid resolution of high-priority issues. Led User Acceptance Testing (UAT) during application rollouts; validated functionality, logged defects, and coordinated with development teams. Improved backend workflows and SOPs to reduce repeat incidents and enhance operational efficiency. Mentored junior team members and supported onboarding processes. Acted as liaison between client stakeholders and technical teams to align business and technical expectations.