k
kwabistone

Kobe

@kwabistone

IT Specialist

United States
English
About me
I am a solution-oriented IT Professional with over 8 years of experience as a Linux/Unix System Administrator. I have a proven success record in designing, implementing, and troubleshooting high-performance technical solutions across CentOS, Red Hat, Windows, and AWS environments to meet challenging business needs.... Read more

Skills

k
kwabistone
Kobe
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will offer remote IT support
From$35 / projectMore details

Work experience

Veterans_Affairs

IT Specialist

Veterans Affairs

Jan 2024 - Present • 2 yrs 7 mos

Support enterprise IT operations for a large VA healthcare environment, providing hardware, software, and server administration support. • Configure, deploy, image, and maintain desktops, laptops, printers, and mobile devices. • Resolve incidents and service requests through ServiceNow while maintaining accurate documentation. • Monitor ServiceNow MID Servers and support Windows/Linux server administration. • Perform OS upgrades, patching, software deployment, asset tracking, audits, and equipment lifecycle management. • Utilize SCOM and enterprise tools to monitor system health and troubleshoot performance issues. • Configure, deploy, and manage Windows PCs, macOS devices, iPhones, and iPads using Microsoft Intune, Apple Business Manager, and Jamf Pro.