ServiceFlow CX

@kylevms79

AI Implementation and Business Process Consultant CPA

Canada
English
About me
ServiceFlow CX helps business owners implement AI without disrupting their team. I deliver AI readiness assessments that show where missed calls, slow follow up, and manual processes are costing you time and revenue, plus a clear action plan, SOPs, and training videos so your team can act right away. I'm Kyle Stewart, founder of ServiceFlow CX, and the person in this photo. I personally handle every assessment, not a subcontractor. As a CPA with 18 years in finance and operations, every recommendation is backed by real numbers, not guesswork.... Read more

Skills

k
kylevms79
ServiceFlow CX
Offline • 
Average response time: 1 hour

See my services

AI Strategy
I will deliver ai readiness assessments with implementation training
From$95 / projectMore details

Work experience

Self_Employed

Founder & Principal Consultant

Self Employed • Self-employed

Aug 2025 - Present • 1 yr

I am the founder of ServiceFlow CX, an AI implementation consultancy I built to help owner operated service businesses in Hamilton, Burlington, and the Golden Horseshoe put AI to work without disrupting their team or their operations. Every client starts with an AI readiness assessment, where I look at what is actually happening inside the business: missed call volume, close rate, follow up speed, and where manual work is quietly costing time and revenue. From there, I build a clear action plan, document the SOPs, and record training videos so the team can implement the highest value fixes with confidence. As a CPA with 18 years in finance and operations, I bring real financial analysis to every recommendation rather than generic advice. I personally handle every engagement from start to finish. ServiceFlow CX is the business behind this profile, and I am the person you will be working with directly.

Government_of Canada

Senior Financial Analyst

Government of Canada • Full-time

Oct 2012 - Jul 2025 • 12 yrs 9 mos

Led budgeting, forecasting, and variance analysis for a large municipal government. Developed the annual Compensation budget, including sensitivity analysis presented directly to senior management for approval, and supported budget development and variance reporting for the Planning and Economic Development division. Built automated Power BI dashboards that reduced manual reporting time and improved visibility into financial and staffing KPIs. Received the 2021 CAO Award of Merit for developing a COVID-19 costing model relied on across multiple departments for government funding submissions.