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Fiverr Pro
English
$
USD
I will be your virtual customer service, chat and email support agent
About this Gig
Need reliable help managing customer messages and Call center Support?
I provide virtual assistant support for chat, email, inbox management, customer inquiries, and online store support. I am comfortable adapting to your preferred systems and workflows, including help desk and customer support platforms.
Services may include:
- Chat support
- Email support
- Inbox management
- Customer inquiries
- Order support
- Ticket organization
- Online store assistance
- Administrative support
I focus on professionalism, organization, communication, and providing a positive customer experience.
Purpose:
Business
Work model:
Weekly assistance
FAQ
Do I need to train you on my software?
I can adapt to your existing workflows and tools. If your business uses a specific platform, please let me know before ordering. I am comfortable learning new systems and following provided documentation to support your team effectively.
Are you willing to learn new tools and workflows?
Yes. I am adaptable and can follow your processes, documentation, and preferred support systems to provide consistent assistance.
Do you offer phone support?
Phone support is not included in the standard packages. My primary focus is chat support, email management, and administrative assistance. If your business requires occasional phone support, it may be available as an add-on service.
Do you offer long-term support?
Yes. I am available for ongoing weekly and monthly support for businesses that need consistent help with customer service, chat support, email management, inbox organization, and administrative tasks. Many clients start with a trial package and continue with recurring support based on their needs.
What information do you need to get started?
Please provide a clear list of tasks, access instructions (if needed), your preferred communication method, and any templates or guidelines you want followed.
Do you work with Etsy shops?
Yes. I can assist Etsy sellers with customer messages, shop support, listing updates, and administrative tasks.
Can you provide customer support for my online store?
Yes. I can assist with customer inquiries, order questions, inbox management, and general customer communication.
What platforms can you work with?
I can work with email platforms, help desk systems, online store platforms, and customer support tools. Please contact me before ordering if you use a specific platform.
What services do you provide?
I provide chat support, email management, inbox organization, customer service, basic admin tasks, data entry, and online store support. However I do Provide Call Center Support as add-on services
