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lauraagudelo17

Laura A

@lauraagudelo17

Customer Service Agent

Colombia
Spanish, English
About me
I am a proactive and service-oriented customer service agent with experience in providing accurate information and effective solutions. I possess solid skills in management, analysis, and problem-solving, complemented by proficiency in Microsoft Office tools like Excel and Word. I am a detail-oriented professional committed to teamwork and achieving high-quality results to contribute to company success.... Read more
l
lauraagudelo17
Laura A
Offline • 
Average response time: 4 hours

See my services

General Assistance
I will tu mano derecha, organización, gestión y resultados
From$5 / projectMore details

Work experience

BRM

Customer Service Agent

BRM

Jun 2024 - Dec 2024 • 6 mos

Supported customers during unexpected situations and provided alternative solutions. Managed customer requests for exchanges or returns. Performed data updates in internal systems and handled communication via phone and email.