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laurent_sergino

Laurent S.

@laurent_sergino

Luxury Resale Expert and Dispute Resolution Consultant

Madagascar
French, English
About me
I am an independent expert with 3 years of experience specializing in e-commerce compliance and support mediation for luxury resale platforms like Vestiaire Collective. I help sellers optimize item details for pre-authentication, prevent disputes, and navigate support conflicts successfully. Please note: I provide expert guidance on how to resolve financial claims or refunds, but I do not handle direct payments or financial transactions.... Read more

Skills

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laurent_sergino
Laurent S.
Offline • 

See my services

Consultation
I will be your vestiaire collective compliance and dispute consultant
From$15 / projectMore details

Portfolio

Work experience

Freelancer.com

Luxury Resale & Compliance Consultant

Freelancer.com • Full-time

Feb 2023 - Present • 3 yrs 4 mos

Independent expert specializing in platform procedures. I provide specialized consulting for high-end sellers, optimize luxury item descriptions to ensure pre-authentication compliance, implement dispute prevention strategies, and successfully guide clients through support and mediation conflicts.