I will be your bilingual virtual assistant for customer support and chat

Madagascar

I speak French, English

Luxury Resale Expert and Dispute Resolution Consultant

Hello! I'm Sergino, a bilingual French/English Customer Support Specialist. I have 3 years of hands-on experience specializing in e-commerce compliance, account moderation, and dispute resolution for ...
About this Gig

Welcome to your reliable customer support solution! 


Are you looking for a dedicated professional to manage your customer queries, live chats, and emails smoothly? Look no further. I provide high-quality, bilingual (English & French) virtual assistant services tailored to keep your customers happy and your business running seamlessly.


What I can do for you:

Live Chat Support: Fast and accurate responses to maintain high satisfaction.

Email & Inbox Management: Organizing, filtering, and answering customer tickets.

Customer Care & Support: Handling inquiries with professionalism and empathy.

Daily Activity Reporting: Clear summaries of messages handled (Standard & Premium).


Why choose me?

Bilingual proficiency in English and French for international shops.

Strong professional background in digital compliance and detailed data analysis.

Reliable, organized, and strictly dedicated to meeting your workflow requirements.


Lets take your customer service to the next level. Drop me a message today to discuss how we can work together!

Messaging platform:

Email

Social media

Live chat

Language:

English

French

Work model:

Project-based

Industry:

Business services & consulting

Legal

Purpose:

Business

My Portfolio