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Luis D Jesus P.
@lc_djesuspx
Multilingual Customer Support Specialist for Travel Hospitality PT ES EN
Spain
Portuguese, Spanish, English
About me
I help businesses provide professional and empathetic multilingual customer support (Portuguese, Spanish and English).
With 9+ years of experience in international hospitality and reservations, I understand how important fast response times, clarity and customer satisfaction are.
I can support your business with:
• Email & chat customer support
• Reservation management
• Administrative assistance
• Follow-ups & client communication
• Translation PT–ES–EN
Let’s improve your customer experience together.
Skills
Luis D Jesus P.
Offline •
Average response time: 1 hour
See my services
Messaging & Emailing
I will manage hotel guest support and reservations pt es en
Customer Support
I will manage hotel reservations and booking support in pt es en
Portfolio
Work experience
Reservations Agent and Customer Support Specialist
Meliá Hotels International • Full-time
Jun 2016 - Present • 10 yrs 1 mo
Managed international reservations and provided multilingual customer support in Portuguese, Spanish and English. Handled email and phone communication with clients from different markets, ensuring fast response times and high customer satisfaction. Resolved booking issues, modifications and complaints with professionalism and empathy. Worked with CRM and internal reservation systems while maintaining structured administrative follow-ups.
