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ld_mag

Lew

@ld_mag

Voice Over

Philippines
Tagalog, English
About me
I am a versatile professional with experience in admissions interviewing, customer service, and medical records retrieval. I specialize in assessing student suitability, managing international client relations via Salesforce, and ensuring HIPAA compliance. I am skilled in graphic design and lead generation, consistently delivering high-quality support and data accuracy.... Read more

Skills

l
ld_mag
Lew
Offline • 
Average response time: 1 hour

See my services

Voice Over
I will do voice over to your videos

Work experience

Cimpress

Cimpress

1 yr 7 mos

Customer Care Specialist

Jul 2024 - Aug 20251 yr 1 mo

Delivered customer service via phone, chat, and email to SMB owners in the U.S.A., Australia, and Canada. Assisted clients with inquiries, order issues, refunds, and shipment tracking. Performed basic graphic editing for customization and quality control while utilizing Salesforce to manage interactions and track cases.

Customer Service Representative

Oct 2021 - Apr 20226 mos

Provided customer support via phone, chat, and email to international business owners regarding marketing and print materials. Managed inquiries related to refunds, shipment tracking, and design concerns. Performed basic graphic editing and used Salesforce to maintain accurate data and track customer cases.