Leah Wilson

Account Manager – Sales

Global Digital Agency

Apr 2023 - Present • 3 yrs 1 mo

Responsible for managing client accounts and driving new sales for digital services including website development, mobile app development, and AI automation solutions. Worked closely with business owners and startups to understand their goals and recommend tailored digital solutions that support growth and efficiency. Handled the full sales process from prospecting and consultation to negotiation and closing. Maintained strong relationships with clients by providing continuous support, project updates, and strategic recommendations. Collaborated with the technical and marketing teams to ensure successful delivery of services and high client satisfaction. Key Achievements: • Closed $90,000+ in digital service contracts within the first year. • Managed a portfolio of 30+ active business clients. • Achieved an average 40% sales conversion rate from consultations. • Generated repeat business from over 50% of existing clients. • Helped improve client retention through consistent communication and support.