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CassandraR
@lean_scan
Lean Process and Business Optimization Expert
France
French, English
About me
Professional Business Analyst & MOA Specialist.
With years of corporate experience, I help businesses bridge the gap between technical needs and strategic goals.
My expertise :
- Lean Scan : Deep audit to eliminate bottlenecks
- Process Optimization : Streamlining your workflows.
- Data Insights : Turning Raw data into grow strategies.
I bring corporate-level to your projects. No fluff, just actionable results to maximize your efficiency. Let's optimize your business.
Skills
CassandraR
Offline •
Average response time: 1 hour
See my services
Business Efficiency & Automation
I will conduct your business flash audit
Business Efficiency & Automation
I will complete your business audit and roadmap
Portfolio
Work experience
Business Analayst
Banks • Full-time
Feb 2025 - Present • 1 yr 3 mos
🏦 Business Analyst / IT Project Coordinator (MOA) – Banking Sector Professional Summary: As a strategic bridge between Business Units and IT Departments, I specialize in transforming complex banking requirements into scalable technological solutions. My focus is on ensuring that every system evolution delivers concrete operational value while maintaining the high compliance and security standards required in the financial industry. 🎯 Key Responsibilities: Requirements Engineering: Eliciting and analyzing business needs from stakeholders (Retail Banking, Payments, Credits, etc.). Functional Design: Drafting comprehensive Business Requirements Documents (BRD), functional specifications, and process modeling (BPMN). User Acceptance Testing (UAT): Defining test strategies, writing test cases, and coordinating validation phases to ensure zero-defect deployment. Change Management: Supporting end-users through the transition, creating training materials, and overseeing the rollout of new features. Stakeholder Management: Facilitating communication between technical teams and business experts to ensure projects are delivered on time and within scope. 🛠️ Technical Skills & Tools: Methodologies: Agile (Scrum/Kanban), Waterfall. Tools: ServiceNow (Agile Board, Backlog Management). Domain Expertise: Banking compliance, payment flows, account management, and digital transformation.
Digital Agency
Full-time • 1 yr 9 mos
IT Project Manager
Jan 2024 - Oct 2024 • 9 mos
💼 Professional Experience IT Project Manager | Global Engineering & Infrastructure Sector Duration: 8 Months Focus: High-level coordination and strategic project oversight. End-to-End Project Leadership: Managed the full project lifecycle, ensuring all strategic milestones were met on time and within scope. Cross-Functional Coordination: Acted as the primary liaison between business stakeholders and technical teams to ensure perfect alignment. Planning & Resource Management: Optimized project timelines and resource allocation to handle complex operational constraints. Stakeholder Workshops: Facilitated requirements-gathering workshops and led steering committee meetings to report on progress and risks.
ServiceNow Technical Consultant
Jan 2023 - Jan 2024 • 1 yr
ServiceNow Technical Consultant | Leading IT Consulting Firm (ESN) Duration: 1 Year Focus: Technical expertise, platform optimization, and functional analysis. ServiceNow Expert Consulting: Provided strategic guidance to major clients (Banking sector) on optimizing business workflows via the ServiceNow platform. Agile Business Analysis: Managed the product backlog and drafted high-quality User Stories using the ServiceNow Agile/SDLC modules. Workflow Architecture: Translated complex business requirements into clear technical and functional specifications. UAT & Quality Assurance: Defined test strategies, drafted acceptance plans, and coordinated User Acceptance Testing (UAT) for seamless go-live phases. 🛠️ Core Skills & Tools Primary Platform: ServiceNow (Agile Board, SDLC, ITSM). Management: Project Lifecycle Management, Agile Methodologies (Scrum), Risk Mitigation. Modeling: BPMN, Process Mapping, Functional Documentation.
