I will build a shopify ai customer support bot using gpt and make com


About this gig
Are slow customer replies killing your store conversion rate? Delayed responses and missing order updates drive shoppers awaycosting you sales around the clock. I build custom, highly accurate Shopify AI Agents powered by OpenAI and Make.com workflows.
As an E-Commerce Automation Developer, I create self-learning support pipelines that answer product inquiries, check live shipment milestones, and capture lead data 24/7.
What My AI Systems Deliver:
- Autonomous 24/7 Service: Instant replies regarding returns, shipping policies, and product details.
- Direct Shopify API Lookup: Connects to your store backend to check live tracking statuses using Order IDs and emails.
- Smart Guardrails: System prompts trained exclusively on your official store policies.
- Multi-Platform Deployment: Embeds on Shopify web chat, WhatsApp, or Instagram DMs.
- Human Escalation: Routes complex tickets directly to Gorgias, Zendesk, or email when needed.
Why Choose My Services?
- Fast Turnaround: Get a fully operating AI agent deployed quickly.
- Cut Ticket Loads: Automate up to 70% of repetitive buyer messages.
- Sandbox Testing: Full scenario verification before final delivery.
Message me now to launch your agent.
Get to know Lekzy Hadisa
Shopify AI Automation and Systems Integration Specialist
- FromUnited States
- Member sinceSep 2026
- Avg. response time1 hour
Languages
English, Spanish, French, German, Italian
FAQ
Do I need an active OpenAI API account for this installation?
Yes, an active OpenAI API key is required to power the AI logic. I provide clear, step-by-step guidance for acquiring your key during order intake. Usage costs are extremely low—typically a few dollars per month for thousands of automated conversations.
Can the AI check live order details directly from my store catalog?
Yes! For Standard and Premium tiers, I establish secure webhook routines between Shopify and Make.com. The AI agent uses these API endpoints to lookup live fulfillment tracking, shipping status, and order records automatically.
How do we keep the chatbot from sharing inaccurate store information?
I implement tight system prompt constraints and closed knowledge sources bound strictly to your official store documents and FAQs. This restricts response boundaries to verified context only, avoiding discount errors or false inventory claims.
What happens when a shopper submits a question the AI cannot resolve?
The automation scenario includes custom fallback and escalation steps. If a query falls outside the AI's training scope, the system transfers the ticket directly to your live support system (Gorgias, Zendesk, or team email) and triggers an alert.
What specific access credentials do you require to begin building?
I require Shopify Collaborator permissions (limited exclusively to Apps and Settings) alongside workspace invites to your Make.com and OpenAI portals. All access requests are handled securely inside the official Fiverr Order Requirements menu.
