I will be your german virtual assistant

5.0
5.0

Albania

I speak English, Albanian, German

20 orders completed

Expert in sales support and customer outreach

I have extensive experience in customer service and telemarketing, working mostly with warm calls, but I am also skilled in cold calling. I understand the importance of building strong relationships w...

Level 1

Has met certain performance criteria and shows strong potential in the marketplace.

About this Gig

Hello, I'm Leonard.

With over 6 years of experience in customer service, cold calling, and back-office operations, I provide reliable and flexible virtual assistant support for businesses of all sizes.

I can assist with daily administrative tasks, customer communication, CRM management, scheduling, data entry, order processing, and general online operations. For businesses that need it, I also offer phone support, email handling, and live chat support to ensure smooth and professional communication with clients.

If your business is growing, I can help scale operations by building and coordinating a small remote team to provide extended or full-day coverage, allowing you to handle a higher workload efficiently and cost-effectively.

Whether you're just starting out or looking to streamline and optimize your online operations, I can support you in building organized, responsive, and dependable workflows.

Social media platform:

LinkedIn

Service type:

Technical support

Language:

Albanian

English

German

Timezone:

24/7

Support software:

Zoho Desk

Zendesk

Salesforce

Reviews

5 reviews for this Gig
5.0

(5)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • S

    suedadorst

    Repeat Client

    FI

    Finland

    5

    Leonard M is a true professional in Customer Care! Impressive data interpretation, attention to detail, and overall presentation. Working with him was a breeze thanks to his quick responses and proactive communication. Highly RECOMMEND! 😊

    1 day

    Duration

    Helpful?
    Yes
    No
  • S

    suedadorst

    Repeat Client

    FI

    Finland

    5

    Leonard M exceeded my expectations with his attention to details and professionalism. Working with him was a breeze thanks to his politeness and language fluency. Highly recommend! 👍

    1 day

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    suedad

    Repeat Client

    NL

    Netherlands

    5

    Best services! Thanks!

    1 day

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    suedad

    Repeat Client

    NL

    Netherlands

    5

    Best services! Thanks!

    1 day

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    suedad

    Repeat Client

    NL

    Netherlands

    5

    Best support services!

    1 day

    Duration

    Helpful?
    Yes
    No
Reviews

5 reviews for this Gig
5.0

(5)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • S

    suedadorst

    Repeat Client

    FI

    Finland

    5

    Leonard M is a true professional in Customer Care! Impressive data interpretation, attention to detail, and overall presentation. Working with him was a breeze thanks to his quick responses and proactive communication. Highly RECOMMEND! 😊

    1 day

    Duration

    Helpful?
    Yes
    No
  • S

    suedadorst

    Repeat Client

    FI

    Finland

    5

    Leonard M exceeded my expectations with his attention to details and professionalism. Working with him was a breeze thanks to his politeness and language fluency. Highly recommend! 👍

    1 day

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    suedad

    Repeat Client

    NL

    Netherlands

    5

    Best services! Thanks!

    1 day

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    suedad

    Repeat Client

    NL

    Netherlands

    5

    Best services! Thanks!

    1 day

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    suedad

    Repeat Client

    NL

    Netherlands

    5

    Best support services!

    1 day

    Duration

    Helpful?
    Yes
    No