Leticia M

@leticiaomorita

I will handle customer support, CX and quality assurance in English

Japan

English, Portuguese

About me

I am a Customer Experience and Operations professional with experience in customer support, team leadership, quality assurance, and training in high-volume environments. I have worked across all levels of support, from bilingual agent to supervisor and QA/training roles. I can help with customer support (chat/email), CX improvement, quality review, team training, and virtual assistant tasks. I am organized, reliable, and focused on delivering high-quality service and improving customer experience.... Read more

Skills