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$
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Leyda S
@leyda_santana
Customer Service Specialist
Dominican Republic
English, Spanish
About me
7+ years in customer support for U.S. companies — technical, billing, retention, live chat (Salesforce, Intercom). I calm down frustrated customers and actually solve their problems.
Currently a Client Success Specialist, explaining financial details clearly and simply.
Native Spanish, advanced English. I help with:
- Customer support (chat/email)
- Translation EN↔ES (not for legal/official docs)
- Audio transcription, both languages
Detail-oriented, fast response, every client will be treated like my only one.
Skills
Leyda S
Offline •
See my services
Translation
I will translate english to spanish for business, customer service, and everyday
Work experience
Not Found
Full-time • 2 yrs 3 mos
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