l
liaapple88

John Vincent

@liaapple88

Tech Savvy Solutions with Precision and Efficiency!

Philippines
English
About me
Versatile customer service and technical support professional with extensive experience in incident response and security monitoring. Capable of cultivating strong customer relationships and collaborating across teams to resolve issues effectively. Solid foundation in web development complements technical troubleshooting skills, ensuring comprehensive support for clients... Read more

Skills

l
liaapple88
John Vincent
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide professional customer support, technical and live chat support
From$10 / projectMore details
Data Typing
I will do fast and accurate data entry, typing, and encoding tasks
From$20 / projectMore details

Portfolio

Work experience

Wells_Fargo

Customer Support Representative

Wells Fargo • Full-time

Jun 2025 - Present • 11 mos

Handle high-volume customer interactions via phone, email, and chat while maintaining service quality Resolve inquiries, account concerns, and service-related issues efficiently Ensure compliance with company policies and financial service standards Maintain accurate documentation of customer interactions using internal systems

Target

Senior Specialist

Target • Full-time

Sep 2024 - Jan 2025 • 4 mos

Worked as a senior specialist under BPO Company 24[7].ai Philippines where I handled inbound chat ancalls

Teleperformance

Customer Service Representative

Teleperformance • Full-time

Nov 2022 - Mar 2024 • 1 yr 4 mos

Provided technical troubleshooting for audio products (setup, connectivity, repairs) Assisted customers with orders, refunds, exchanges, and warranty claims Handled support via phone, email, and chat, ensuring timely resolution Escalated complex issues and documented all interactions accurately