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Fiverr Pro
English
$
USD
I will deploy a shopify customer support ai agent on gorgias
Liam Chung
About this gig
I deploy a customer support AI agent for Shopify brands using Gorgias, Reamaze, or Intercom.
The agent helps reduce repetitive tickets without giving up control. It can categorize incoming questions, look up Shopify order context, draft brand-voice replies, suggest macros, and route sensitive cases back to your team for approval.
What you get:
- CS tool setup for Gorgias, Reamaze, or Intercom
- Brand voice training from your best past replies
- 5-8 ticket categories depending on package
- Shopify order lookup added to draft replies
- Shipping status workflow if you use a supported carrier
- Approval gates before customer-facing replies
- Handoff notes so your team can keep improving it
Best fit:
- Shopify operators at 30K-500K USD monthly GMV
- D2C brands with 50+ tickets per week
- Founders tired of midnight customer support replies
I focus on practical support workflows: where-is-my-order, product questions, returns triage, refund escalation, and general FAQ. The goal is faster replies with your brand voice, not risky auto-send.
Get to know Liam Chung
Liam Chung
I build production AI Employees and Custom Agents
- FromSouth Korea
- Member sinceMay 2026
Languages
Korean, English
I build production AI agents for Shopify, ecommerce, and founder operations. 22 years in software, 4x founder, 2 exits, ex-CTO, with early engineering experience at Samsung and NCSOFT.
I help brands deploy practical AI workflows: Shopify support agents, Klaviyo customer agents, Slack ops briefs, AI UGC pipelines, and API automations with approval gates.
My focus is fixed-scope delivery: real integrations, clear handoff, and systems your team can actually use.
My Portfolio
FAQ
Does the agent auto-send customer replies?
No. Approval gates are the default. The agent drafts and categorizes replies, then your team approves, edits, or skips sensitive customer-facing messages.
