l
liana_dinma

Liana

@liana_dinma
5.0(19)

CRM and Automation Specialist

Nigeria
English, Spanish, German, French
About me
Hello there!, I am Liana, I help businesses streamline operations and scale efficiently through strategic CRM implementation and business automation. Specializing in GoHighLevel and Zoho CRM, I design and optimize CRM systems, sales pipelines, workflows, lead management, integrations, and customer follow-up processes. My approach focuses on aligning technology with business objectives, reducing manual work, improving operational visibility, and building scalable systems that support sustainable growth. Core Platforms: GoHighLevel (GHL) | Zoho CRM ... Read more

Skills

l
liana_dinma
Liana
Offline • 
Average response time: 4 hours

See my services

Programming & Tech
I will setup gohighlevel automation gohighlevel email marketing website ghl a2p expert
5.0(19)
User Testing
I will provide 12 testers for google play closed testing in 14 days

Portfolio

Work experience

Fiverr

Fiverr

Freelance • 2 yrs 11 mos

Gohighlevel Redesign: From Basic to High-Converting Sales Funnel

Feb 2026 - Present • 9 mos

I transformed a cluttered layout into a premium GoHighLevel landing page designed to convert. As a GoHighLevel expert, I replaced the "dated" look with a sleek, professional UI that builds instant trust. The Upgrade: Optimized landing page design for mobile speed. Engineered a strategic GoHighLevel workflow for automated lead capture. Cleaned up the CRM architecture to sync with the new sales funnel. Ready to scale? If you want a high-end ghl automation setup like this, message me now—I can help you build it!

Local Business Automation & Reputation Management Consultant – PrimeLocal Services

Dec 2025 - Present • 11 mos

Developed and deployed GoHighLevel automation systems tailored for local businesses, focusing on customer acquisition, retention, and online reputation. Implemented: Missed call text-back automation to capture lost leads Appointment booking systems with calendar integrations and reminders Automated Google review request workflows Built post-service follow-up sequences to: Increase customer satisfaction Encourage repeat business Generate positive online reviews Launched reactivation campaigns targeting dormant leads and past customers, improving overall customer lifetime value.

GoHighLevel CRM Architect & Automation Specialist – Elevate & Co

Aug 2025 - Present • 1 yr 3 mos

Spearheaded the restructuring of a fragmented marketing stack by implementing a centralized GoHighLevel CRM ecosystem, replacing disconnected tools like Systeme.io and Involve.me. Designed a full CRM architecture including pipelines, opportunity stages, smart lists, tagging frameworks, and custom fields to enable precise lead tracking. Built advanced workflow automations using triggers such as form submissions, pipeline stage changes, and user behavior. Implemented multi-step nurture sequences (email + SMS + voicemail drops) to guide leads through the buyer journey. Integrated Meta Business Suite (Facebook & Instagram lead forms) directly into GoHighLevel using webhooks and native integrations, ensuring real-time lead syncing and zero lead leakage. Increased lead-to-booking conversion by structuring automated follow-ups within the first 5 minutes of lead entry.

19 Reviews
5.0

(19)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
1-5 out of 19 Reviews
Sort By
Most relevant
    H

    huelmark

    GB

    United Kingdom

    5

    Liana did an absolutely amazing job! With very little information and guidance from my side, she was able to create my pipeline and workflow in less time than expected, and everything works perfectly! She understood my needs quickly, delivered exactly what I was looking for, and made the whole process...

    1 day

    Duration

    gig

    Programming & Tech

    Helpful?
    Yes
    No
    M

    mariaaurora987

    US

    United States

    Ongoing collaboration
    5

    Liana did an exceptional job connecting my form to the automation she built and creating a seamless end-to-end workflow. She went beyond simply creating a form—she developed an efficient system that connects everything and allows the process to flow smoothly with minimal manual effort. Her technical...

    1 day

    Duration

    gig

    Programming & Tech

    Helpful?
    Yes
    No
    M

    mariaaurora987

    US

    United States

    Ongoing collaboration
    5

    Liana did an outstanding job creating a seamless, user-friendly form that works exactly as needed! She understood my requirements, paid attention to the details, and delivered a smooth, professional experience from start to finish. The form is intuitive, efficient, and perfectly aligned with my needs....

    1 day

    Duration

    gig

    Programming & Tech

    Helpful?
    Yes
    No
    F
    image-docs

    frizztech90

    NG

    Nigeria

    Ongoing collaboration
    5

    She paid attention to details, didn't let me stress much, got the concept of what i was working with without stress and still delivers value within short period of time. She is amazing and i will recommend to anyone looking for a gohighlevel specialist.

    3 days

    Duration

    gig

    Programming & Tech

    Helpful?
    Yes
    No
    F
    image-docs

    frizztech90

    NG

    Nigeria

    Ongoing collaboration
    5

    Liana is a very proactive gohighlevel expert and she did exceptionally well with the API integration. Will recommend anytime.

    3 days

    Duration

    gig

    Programming & Tech

    Helpful?
    Yes
    No