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licia_zeferino

Licia Zeferino

@licia_zeferino

Virtual Assistant

Brazil
Portuguese
About me
Hello! I am a organized and dedicated Virtual Assistant with experience in customer service, appointment scheduling, and administrative support. I help business owners and professionals keep their daily operations running smoothly. I am proficient in Google Drive, Excel, Word, and WhatsApp Business. To guarantee the highest quality and precision, I work exclusively through written communication (text, chat, and email). Let me handle your daily tasks so you can focus on growing your business!... Read more

Skills

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licia_zeferino
Licia Zeferino
Offline • 

See my services

Messaging & Emailing
I will be your virtual assistant for whatsapp support and calendar management
From$15 / projectMore details
General Assistance
I will be your agribusiness virtual assistant and agro data auditor
From$30 / projectMore details

Work experience

Private

Receptionist & Administrative Assistant

Private • Part-time

Aug 2017 - Sep 2021 • 4 yrs 1 mo

During my 4 years of experience at a private dental clinic, I was responsible for the entire front desk and administrative support. My main duties included managing complex daily calendars, scheduling and rescheduling patient appointments, and providing exceptional customer service via WhatsApp and phone. I also handled data entry, patient records, and spreadsheet organization using Excel and Google Drive. I am highly organized, punctual, and focused on maintaining a smooth operational routine for professionals.