I will be your professional phone operator and customer support
About this Gig
Need someone reliable to manage your calls, messages, bookings, and online profiles?
I have experience supporting businesses with customer communication, appointment coordination, and administrative tasks. I can help keep your daily operations organized so you can focus on running your business.
WHAT I CAN HELP WITH
- Inbound and outbound calls, call screening, and message taking
- Text and WhatsApp inquiry management
- Customer follow-ups, confirmations, and reminders
- Appointment scheduling and booking coordination
- Availability and calendar management
- CRM updates and recordkeeping
- Maintaining and updating existing online profiles
- Preparing new profiles and listings
- Email support and general customer service
WHY WORK WITH ME?
- Friendly and professional communication
- Organized and reliable support
- Ability to follow your scripts and procedures
- Respect for privacy and confidentiality
Before ordering, please message me with your requirements, preferred working hours, communication channels, and tasks. We'll confirm the scope of work and choose the right package for your needs.
Let's make your daily operations easier!
Social media platform:
•
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TikTok
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YouTube
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Discord
Service type:
Non-technical support
Language:
English
•
Filipino
Timezone:
24/7
Support software:
Zoho Desk
•
Zendesk
•
Salesforce
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Other
Knowledge base software:
Zoho
FAQ
Do you handle outbound calls too?
Yes, I can handle both inbound and outbound calls, including follow-ups and appointment confirmations, depending on your requirements.
Can you use my phone system or CRM?
Yes! I can work with tools such as OpenPhone, RingCentral, Google Voice, GoHighLevel, or your preferred software, provided I have the necessary access.
What timezone do you work in?
I'm based in the Philippines (GMT+8) and can accommodate agreed schedules in other time zones, subject to availability.
Do you handle text messages and WhatsApp inquiries?
Yes, I can manage text-based inquiries, follow-ups, booking confirmations, and scheduling based on your instructions and the agreed scope of work.
Can you maintain and update online profiles?
Yes, I can help maintain existing profiles, update approved information, and prepare new profiles or listings. Any required identity or account verification must be completed by the account owner.
Can you follow my call script or instructions?
Absolutely! I can follow your scripts, guidelines, preferred responses, and established workflow to keep communication consistent with your business.
