Carolina Ortiz

@lina0rtz

Customer Experience Virtual Assistant

Argentina

Spanish, English

About me

I'm Carolina, a Customer Experience specialist with 4+ years of experience in e-commerce, Mercado Libre account management, and remote administrative support. I've worked managing customer inquiries, complaints, returns, reverse logistics, and account metrics on Mercado Libre. I also have experience in multichannel support (WhatsApp, email, social media) and administrative tasks such as data entry, document management, and commercial assistance. I'm proactive, detail-oriented, and committed to delivering fast and effective solutions. Available immediately for part-time or full-time projects.... Read more

Skills