I will give you solid advice

I will give you good, solid truthful advice in the following three areas: personal, work, how to handle customer service reps without going crazy. At times it may mean you're going to have to apologize to the person in question or return that stolen item or go with your hat in hand to the boss. Whatever the case, I'm going to give you solid, truthful and most important GOOD advice. It's what I'm known for, it's the reason my phone rings constantly and the reason I'm here now - to spread sensible, quality advice.