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Lloyd Naidoo
@lloydconsults
Retail and Omni Channel Operations Expert Ex Walmart Massmart Executive
South Africa
English
About me
I help retail businesses increase sales by fixing operations, stock availability, and customer experience. With leadership experience at Massmart Walmart South Africa, I specialize in omni channel strategy, store execution, and process improvement. I deliver practical, enterprise level solutions that drive performance and scalable growth.
Skills
Lloyd Naidoo
Offline •
Average response time: 1 hour
See my services
Business Efficiency & Automation
I will audit and improve your retail operations to increase sales
Work experience
Omni Operations and Digital Projects Executive
Massmart Walmart
Oct 2025 - Present • 7 mos
Leading omni channel operations and digital transformation across retail. Driving improvements in stock availability, operational efficiency, and customer experience at scale.
Operations Director
Makro Massmart
Apr 2025 - Oct 2025 • 6 mos
Managed large format retail operations, improving execution, processes, and performance across departments to support sales growth and operational excellence.
Customer Experience Executive
Massmart Walmart
Jun 2023 - Apr 2025 • 1 yr 10 mos
Led customer experience strategy and execution, improving customer journeys, service standards, and in store performance.
