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lorenalombo

Janeth G

@lorenalombo

Local Housing Management

Portugal
Spanish, English, Portuguese
About me
Local accommodation manager with more than 2 years of experience managing 20 apartments in Porto. I am responsible for the complete cycle of communication with guests: confirmation of reservations, quick resolution of doubts or problems, coordination of check-in/check-out and organization of cleaning equipment. I keep the databases and calendars updated, and also manage the selection and training of cleaning staff. I speak native Spanish, Portuguese C1 and English B1, Available for occasional or ongoing collaborations, adapting to your schedule and tools.... Read more

Skills

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lorenalombo
Janeth G
Offline • 

See my services

General Assistance
I will short term rental managemennt, guest messaging support week
From$35 / projectMore details

Work experience

Booking.com

Local accommodation manager

Booking.com • Full-time

Nov 2023 - Present • 2 yrs 8 mos

Processing reservations and guest confirmations. • Maintaining and updating databases. • Coordinating daily internal and external communication. • Receiving guests in person. • Managing human resources such as: • Contacting potential cleaning candidates • Staff selection • Training and monitoring. • Providing quick solutions to any problems presented both internally and externall