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$
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Louise B
@louise_barce
Ecommerce Specialist
Philippines
English
About me
I am a results-driven Ecommerce Specialist and Technical Support expert specializing in data-driven strategies to maximize ROI and boost sales. I have a proven track record in Shopify optimization, campaign management, and seamless cross-functional collaboration.
Skills
Louise B
Offline •
See my services
E-Commerce Store Management
I will turn your shopify webstore vission to converting shop
Work experience
Customer Success Manager
RevolutionParts • Full-time
Aug 2025 - Jan 2026 • 5 mos
As a Customer Success Manager I, I managed a portfolio of Mercedes-Benz and Nissan dealerships on a base plan. My role focused on conducting strategic meetings via Google Meet to identify and resolve storefront challenges. Beyond day-to-day support, I monitored account health through monthly store check-ins and generated performance reports for senior leadership to track the progress and growth of all managed stores.
Shopify Plus Specialist
Shopify • Full-time
Sep 2022 - Jul 2025 • 2 yrs 10 mos
This is my most relevant experience, directly aligning with the demands of high-level E-commerce roles. I began as a Support Advisor assisting merchants on Basic to Advanced plans, but was promoted to Shopify Plus Specialist within just six months. In this role, I provided end-to-end technical and strategic support via phone, chat, and email—guiding businesses from their initial build to managing the complexities of high-volume, enterprise-level storefronts
Technical Support
T-Mobile
Sep 2020 - Jun 2022 • 1 yr 9 mos
Resolved complex technical inquiries via phone, email, and chat, providing genuine solutions or viable alternatives. Participated in rigorous development programs to enhance technical knowledge and service skills.
