Browse categories
Explore
Fiverr Pro
English
$
USD
I will provide customer service support as virtual assistent
Gig Summary
Premium Kundenservice
Ich biete wachsenden eCommerce Brands Premium Kundensupport, der zu weniger Stornierungen und weniger Umsatzverlust im Aftersales-Prozess führt.
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
What people loved about this freelancer
iremdestan
Germany
Ich war mit der Arbeit mehr als zufrieden! Die Zusammenarbeit bzw. Kommunikation verlief stets sehr professionell, kompetent und transparent. Eigene Ideen...
jakeo28
Germany
10/10. Lukas stellt sicher, dass man sich selber um nichts mehr kümmern muss. Er kümmert sich um E-mails, Paypal-cases, Klarna-cases und kommuniziert auch selbstständig...
arrowup_de
Germany
Super Service! Wir arbeiten bereits seit Anfang des Jahres zusammen und sind soweit sehr zufrieden. Der Support hat nun Hand und Fuß!
About this Gig
* please contact me before you order so we can determine how my service best suits your needs*
You run a fast-growing online store, but customer service is taking up all your time.
You want your business to grow and your sales and profits to multiply. You don't want to spend hours answering annoying customer messages, risk cancelations and lose sales potential due to standard customer service.
You need premium customer service to scale further, maximize your sales and profits and reduce your return rate and conflict rate.
With our premium customer service, you not only create the perfect basis for email marketing and upsells, but also keep all the annoying customers who take your time to scale away.
We take your customer service into our own hands and support you in scaling up to 7 or 8-figures annual sales.
Send me a message now with the following information and I'll see if I can help you:
-> How long have you been on the market?
-> How many employees do you have?
-> What are your goals for the next 12 months?
Social media platform:
•
•
•
Service type:
Non-technical support
Language:
English
•
German
•
Spanish
Timezone:
24/7
Support software:
Zoho Desk
•
Freshdesk
•
Zendesk
FAQ
In which language do you offer the Service?
We provide our services in German, English and French. All our agents are native speaker.
Do you also create mail templates and build a database?
Yes, as a first step we are building a support structure for an organized and regulated premium customer service.
On which days do you work?
We work on weekdays, Sundays and public holidays.
Reviews
102 reviews for this Gig
| (102) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
R robertwalder
Malta
Lukas and his team understood very quickly what we need. After some short briefing he worked proactively and it is very clear he has lots of experience in the field. I can only recommend working with him when you are looking for someone who is quick-witted, experienced and is aasking the right questions...
$50
Price
2 days
Duration
Helpful?J jakeo28
Germany
Ongoing collaborationHe takes care of everything. Emails, PayPal cases, Klarna cases, chargebacks and communication with your supplier/agent. It was a big game changer when we stopped doing the customer support by our selves. I can highly recommend to work with Lukas.
$50
Price
5 days
Duration
Helpful?A 
aluzecom
Germany
Sehr guter Service, schnelle Antworten und professionelle Kommunikation. Mein Anliegen wurde sofort verstanden und zügig umgesetzt. Die Zusammenarbeit war angenehm und zuverlässig. Klare Empfehlung!
$50
Price
5 days
Duration
Helpful?T tevanggelou6
Germany
Ongoing collaborationMega glücklich mit der Zusammenarbeit gewesen, klare Empfehlung.
$50
Price
4 days
Duration
Helpful?T tevanggelou6
Germany
Ongoing collaborationReibungslose Zusammenarbeit, gerne wieder
$50
Price
3 days
Duration
Helpful?
Reviews
102 reviews for this Gig
| (102) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
R robertwalder
Malta
Lukas and his team understood very quickly what we need. After some short briefing he worked proactively and it is very clear he has lots of experience in the field. I can only recommend working with him when you are looking for someone who is quick-witted, experienced and is aasking the right questions...
$50
Price
2 days
Duration
Helpful?J jakeo28
Germany
Ongoing collaborationHe takes care of everything. Emails, PayPal cases, Klarna cases, chargebacks and communication with your supplier/agent. It was a big game changer when we stopped doing the customer support by our selves. I can highly recommend to work with Lukas.
$50
Price
5 days
Duration
Helpful?A aluzecom
Germany
Sehr guter Service, schnelle Antworten und professionelle Kommunikation. Mein Anliegen wurde sofort verstanden und zügig umgesetzt. Die Zusammenarbeit war angenehm und zuverlässig. Klare Empfehlung!
$50
Price
5 days
Duration
Helpful?T tevanggelou6
Germany
Ongoing collaborationMega glücklich mit der Zusammenarbeit gewesen, klare Empfehlung.
$50
Price
4 days
Duration
Helpful?T tevanggelou6
Germany
Ongoing collaborationReibungslose Zusammenarbeit, gerne wieder
$50
Price
3 days
Duration
Helpful?
