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lua_vieira

Luanna Vieira

@lua_vieira

Bilingual Executive Assistant and Hotel Operations Specialist

Brazil
Portuguese, Spanish, English
About me
Brazilian operations professional with 12 years at an international hotel group, including 9 years supporting the CEO for Brazil, who was also Director of Operations for Latin America. Along the way, led an Opera Cloud implementation across four hotels in Brazil and Argentina. I can help with: - Executive and virtual assistance - Hotel SOPs and process documentation - Brazilian Portuguese data entry and cleanup Native Portuguese, fluent English, working knowledge of Spanish. Most of my work happens through written messages, with regular updates in writing.... Read more

Skills

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lua_vieira
Luanna Vieira
Offline • 
Average response time: 2 hours

See my services

General Assistance
I will be your executive assistant for ceos and founders
From$10 / projectMore details
General Assistance
I will be your brazilian portuguese and english virtual assistant
From$10 / projectMore details

Work experience

Confidentials

Operations & Process Analyst

Confidentials • Full-time

Apr 2017 - Apr 2026 • 9 yrs

Supported the CEO for Brazil, who was also Director of Operations for Latin America, coordinating executive routines, strategic operations and cross-functional projects across Brazil and Argentina. Led the operational side of the Opera Cloud rollout across 4 hotels and 750 rooms, including UAT, process mapping and go-live support. Managed alignment between Operations, Finance and Legal. Responsible for KPI monitoring, operational reporting and contract digitalization projects (Certisign and DocuSign CLM).