l
lucas_felca

Lucas F

@lucas_felca

Bilingual VA

Brazil
Portuguese, Spanish, English
About me
PUC-SP Business Admin grad with corporate marketing experience at a German multinational. Bilingual VA (EN/PT/ES) helping C-suite execs reclaim time & streamline ops. I master Advanced Excel/Sheets for data, translate/localize business docs with cultural precision, and create SOPs for efficiency. Tech-savvy with Slack, Trello, Asana & Google Workspace. Plus: AI voiceovers (Google AI Studio) & video editing (DaVinci). I research verified leads in US/LatAm, with proven e-commerce support. Native PT | Fluent EN | Adv ES. Available now. Detail-oriented. Message me!... Read more

Skills

l
lucas_felca
Lucas F
Offline • 
Average response time: 15 hours

See my services

General Assistance
I will be your bilingual VA for admin and excel
From$30 / projectMore details

Work experience

Siemens_Healthineers

Marketing & Communications Intern | Customer Services LAM

Siemens Healthineers • Part-time

Jul 2024 - Dec 2025 • 1 yr 5 mos

Idealized and led the Feedback Solidário project in partnership with GRAACC, managing timeline, budget, and stakeholder alignment to increase customer engagement. Supported Brazilian e-commerce operations by acting as a bridge between international IT and local teams. Managed weekly data submissions to global headquarters, ensuring SAP report accuracy. Developed quarterly KPI reports on customer satisfaction and managed critical End of Support (EoS) communications and process standardization.