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L.Davidson
@lucasdavidson0
AI CRM AUTOMATION SPECIALIST
United Kingdom
English, Italian, Portuguese
About me
I’m an AI CRM & Workflow Automation Specialist helping businesses turn messy CRM processes into intelligent, automated systems. I specialize in CRM data auditing, lead routing, ownership & escalation, data quality, pipeline automation, and AI-powered workflows. I work with HubSpot, Zoho CRM, n8n, Claude AI, OpenAI, Clay, Zapier, Make, Airtable, and Google Sheets. My focus is simple: reduce manual work, improve CRM accuracy, prevent missed opportunities, and build scalable systems that support better sales operations.
Skills
L.Davidson
Offline •
See my services
CRM Management
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CRM Management
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Work experience
CRM Integration Specialist
Digital Agency • Part-time
Mar 2025 - Present • 1 yr 8 mos
Developed CRM integrations connecting customer databases with external applications and business tools. Worked with APIs, webhooks, automation platforms, and structured data flows to synchronize information across multiple systems.
Workflow Automation Consultant
Flowlife Holistic Lounge • Self-employed
Jun 2024 - Feb 2025 • 8 mos
Created automated business workflows connecting CRM platforms, forms, spreadsheets, communication tools, and AI services. Focused on eliminating repetitive manual processes while creating structured workflows that teams could monitor and maintain.
CRM Data Quality Analyst
CRM Sapphire Infocom • Full-time
Feb 2023 - Sep 2023 • 7 mos
I audited CRM databases for duplicate records, missing information, inconsistent fields, inactive opportunities, and incomplete customer profiles. Developed data-quality processes that helped organize records and improve the reliability of CRM reporting.
