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lucy_khatali

Lucy K

@lucy_khatali

Data Entry Customer Service Support Quality Analyst

Kenya
English, Swahili
About me
I am a highly qualified Data Entry Specialist, Customer Service Representative, and Quality Analyst dedicated to organizational growth. I possess strong expertise in quality auditing, problem-solving, AI training modules, data organization, and admin support. I'm an accountable, focused, and diligent professional committed to achieving success through tenacity and hard work.... Read more

Skills

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lucy_khatali
Lucy K
Offline • 
Average response time: 1 hour

See my services

Web Research
I will do data entry, CRM management, and prospect research
From$20 / projectMore details
Web Research
I will do excel data entry, formatting, and administrative tasks
From$20 / projectMore details

Portfolio

Work experience

Teleperformance

Customer Service Representative

Teleperformance

Dec 2023 - Mar 2026 • 2 yrs 3 mos

-Responding to customers' inquiries via email, chat, and phone support -Keeping records of customers' interactions, complaints, comments, and transactions -Ensuring customer satisfaction and providing professional customer support -Acknowledging and resolving customer complaints