l
luismatam

Luis M

@luismatam

Software Developer

Dominican Republic
Spanish, English
About me
I help people solve Windows, PC, and network problems with clear written steps. I have more than 4 years of experience in Level 1 and Level 2 IT support, including operating system troubleshooting, hardware maintenance, backups, and network diagnostics. I also build software with C#, .NET, and SQL Server. I work by written chat in English or Spanish, and I explain each step so you know what changed and why.... Read more

Skills

l
luismatam
Luis M
Offline • 

See my services

Technical Support
I will troubleshoot and fix windows errors, slow PC, and network problems
From$15 / projectMore details

Work experience

Las_Américas International Airport

IT Support Technician

Las Américas International Airport • Full-time

Aug 2022 - Present • 4 yrs 3 mos

Keep airport systems running and handle critical incidents under pressure. Diagnose network problems with ping, tracert, nslookup, and ipconfig. Provide Level 1 and Level 2 hardware and software support, including operating system reinstallation, backups, and component replacement.