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Senior Middleware Engineer
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Cloud Tech Support Specialist
Accenture • Full-time
May 2022 - Aug 2023 • 1 yr 3 mos
Provided specialized support for Oracle Middleware platforms in the cloud for corporate clients. Handled high-impact production incidents under strict SLAs to minimize downtime. Administered and supported Oracle WebLogic, WCC, and SOA/BPM on OCI and containerized environments. Developed automations to improve operational efficiency and service continuity.