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luizfroesai

Luiz Froes

@luizfroesai

AI Automation and QA Specialist

United Kingdom
Portuguese, English, Spanish
About me
I build and audit AI-powered customer service systems — chatbot logic, knowledge base accuracy (RAG), and structured QA. Background: I work on a live AI automation system handling thousands of daily customer interactions across multiple regulated markets. I designed the QA framework used to evaluate every AI response — checking for hallucinations, policy compliance, and resolution quality — and trained the team that runs it. I don’t just build a chatbot and hand it over. I test it the way production systems get tested, so errors get caught before your customers do.... Read more

Skills

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luizfroesai
Luiz Froes
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AI Chatbot Development
I will analyse your business and deliver a working ai chatbot or automation fix