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Luka M
@lukamack
Level 2
Jira Admin, ITSM, CMDB, Automation Expert
Croatia
English, Croatian
About me
I’m a Senior Atlassian Consultant with over 6 years of experience, specializing in IT Service Management (ITSM), Jira administration, and complex system configurations across both Data Center and Cloud environments.
I help organizations streamline workflows, automate processes, and optimize service delivery using Jira Service Management and the Atlassian ecosystem.
Certifications:
ACP-100: Atlassian Certified Jira Administrator (Data Center)
ACP-420: Atlassian Certified Jira Service Project Manager
ITIL 4 Foundation: Service Management Best Practices
Skills
Luka M
Offline •
See my services
Technical Support
I will be your expert jira admin and trainer
9 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-5 out of 9 Reviews
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Most relevant
maryiacn
Repeat Client
Switzerland
Luka helped me with a Jira workflow the world has not yet seen before! :)) And he did it with deepest understanding and in record time. We did several quick updates and course-corrected when it was needed. Perfect experience! Thank you!
Helpful?
rs_christian
France
Hi Luka, thank you very much for your services. It's been a pleasure to work with you. You even made the appointment possible during your vacation. Thanks for your professional know-how and the pleasant meeting. Hope to see you soon.
Helpful?
jjmarulli
Repeat Client
United States
Luka was very knowledgeable about Jira to help me set up my system, he was also flexible with when he was able to help
Up to $50
Price
4 days
Duration
Helpful?
jaymaller
United States
Luka is an absolute Jira expert. He helped me create several dashboards to enable better transparency and management of activity in Jira. In addition to technical expertise in creating the dashboards, Luka explained what was and was not possible within Jira. He was incredibly responsive to my schedule,...
Helpful?
justwoow
Switzerland
Great guy, with knowledge and experience regarding Jira and Itsm that was beyond my expectations. Thanks for your work Luka! Absolute recommendation.
Helpful?
