Muzammil Khan

Operations Manager | Amazon & E-commerce

AMZ DOC Consultants • Full-time

Nov 2019 - Present • 6 yrs 11 mos

Operations Manager with 7+ years of experience in Amazon and e-commerce operations, specializing in marketplace management, account growth, PPC, inventory, sourcing, compliance, and team coordination. Manage day-to-day Amazon Seller Central operations, including listings, catalog management, FBA, inventory, pricing, and account health. Manage and optimize Amazon PPC campaigns, including keyword research, campaign structure, performance analysis, and optimization. Handle Amazon policy, compliance, listing violations, account health issues, and Seller Support cases. Oversee product sourcing, supplier coordination, pricing, inventory planning, and fulfillment operations. Manage and coordinate e-commerce operations across multiple marketplaces, including Amazon, eBay, Etsy, Walmart, Shopify, and TikTok Shop. Analyze sales, advertising, inventory, and marketplace performance data to identify opportunities for growth and operational improvements. Coordinate with clients, suppliers, warehouse teams, and internal team members to ensure smooth and efficient business operations. Develop SOPs, workflows, and processes to improve efficiency, accuracy, and overall operational performance. Lead and coordinate team members, delegate tasks, monitor performance, and ensure deadlines and operational targets are met. Use AI tools and automation to improve data analysis, reporting, customer communication, research, and repetitive business processes. Prepare detailed business and performance reports covering sales, PPC, inventory, profitability, and marketplace KPIs. Provide strategic support for product launches, listing optimization, marketplace expansion, and overall e-commerce growth.