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m_ross33

Usman

@m_ross33

AI AUTOMATION AND CRM INTEGRATION SPECIALIST

Nigeria
English
About me
Hi, I'm Usman, An AI Automation & CRM Integration Specialist helping businesses automate lead generation, follow-ups, bookings, sales and daily workflows. I build custom solutions using GoHighLevel, HubSpot, Zoho CRM, Pipedrive, Jobber, JobNimbus, ZenMaid, Shopify, Wix, Webflow, Squarespace, Vapi, Voiceflow, Landbot, Chatfuel, ElevenLabs, Runway and other AI tools. From lead capture and CRM pipelines to AI agents, appointment booking, email/SMS automation and workflow integrations, I create reliable systems that save time, improve response rates and help businesses grow. ... Read more

Skills

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m_ross33
Usman
Offline • 
Average response time: 1 hour

See my services

CRM Management
I will integrate hubspot shopify luma zoho crm linkedin pipedrive bland ai suno landbot
CRM Management
I will setup plumbing cleaning pest control hubspot jobber gorilladesk lead followup

Work experience

Self_Employed

Self Employed

Freelance • 2 yrs 9 mos

AI Voice & CRM Automation Specialist

Jan 2024 - Present2 yrs 8 mos

Design and implement AI-powered customer communication systems by integrating CRM platforms, voice AI, chatbots, and workflow automation tools. Build intelligent solutions that automate lead qualification, appointment scheduling, customer support, and CRM synchronization. Develop end-to-end automation connecting Microsoft Dynamics 365, HubSpot CRM, Vapi, Voiceflow, Landbot, YouTube, Runway, and Aiva to streamline customer interactions and improve operational efficiency.

AI Voice Agent for Real Estate Lead Qualification

Jan 2026 - Feb 20261 mo

Designed and configured an AI voice assistant to answer inbound property inquiries, qualify potential buyers, collect customer details, schedule appointments, and automatically sync lead information with HubSpot CRM. Integrated workflow automation reduced manual follow-ups and improved lead response times.