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Fiverr Pro
English
$
USD
I will be your dedicated full time customer service representative
Gig Summary
Don't work hard, Work smart!
I am a highly motivated and experienced customer service with a strong background in technology and a passion for delivering exceptional results. As an graduate with a technology-focused mindset, I ex...
About this Gig
Slow support kills businesses.
I fix that.
I deliver empathetic, results-driven customer support that reduces churn, boosts CSAT scores, and turns inquiries into sales with a First Contact Resolution focus that builds real brand loyalty.
What I Handle:
- Omnichannel Support Email, Live Chat & Tickets
- Shopify E-commerce Orders, refunds & exchanges
- Conflict Resolution, De-escalation & complaint handling
- Social Media Care FB/IG DMs & comments
- Upselling Turning support moments into revenue
Tools I Work With: Zendesk · Freshdesk · Gorgias · Tidio · Shopify · Slack · Microsoft Teams
Why Me?
- SLA-strict & always on time
- Adapts to your exact brand voice
- Focused on FCR & CSAT metrics
- 100% confidential & proactive
Your customers deserve better. Let's give it to them.
Message me, let's get started today.
My Portfolio
FAQ
What support channels can you manage?
Email, live chat, helpdesk tickets, and social media DMs/comments on Facebook and Instagram — all handled professionally from one point of contact.
How do I get started with your services?
Before placing your order, feel free to reach out! I’d love to chat about your specific requirement so we can tailor the support to fit exactly what you're looking for. This way, we’ll be on the same page from the start and I can deliver the best possible results for you.
Can you handle both customer service and customer support across multiple channels?
Absolutely. I manage live chat, email and tickets. From answering inquiries to solving issues, I offer full-service customer support tailored to your brand.
Will you follow my brand tone and communication style?
Absolutely. I adapt to your brand voice and customer service guidelines to ensure consistent and professional client interaction.
Do you provide live chat support in real-time?
Yes. I offer real-time live chat support to improve response time, boost customer satisfaction, and enhance customer experience.
Can you handle angry or difficult customers?
That's my specialty. I use proven de-escalation techniques to turn frustrated customers into loyal ones — professionally, every time.
Is my customer data safe with you?
Completely. I handle all data with full confidentiality and am happy to sign an NDA before we begin working together.
How do we get started?
Message me with your platform, volume, and support needs. I'll respond fast, and we can begin onboarding within 24 hours.
Reviews
7 reviews for this Gig
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
J jamal01210
United Kingdom
A highly professional Customer Service Assistant who consistently delivers outstanding service. They communicate clearly and professionally with customers, handle enquiries confidently, and resolve problems quickly and efficiently. They remain calm under pressure, demonstrate excellent attention to detail,...
$100-$200
Price
1 day
Duration
M Seller's Response
Helpful?W william_strang
United States
Very professional, responsive, and delivered exactly what I needed. Communication was clear throughout the process, and the quality of work exceeded my expectations. Highly recommended, and I would definitely work with them again in the future. Thank you for the great experience! 😊
Up to $50
Price
1 day
Duration
M Seller's Response
Helpful?J john_luca8
United States
Thank you very much, Maaz, for your excellent customer service and prompt responses to customer emails. Your professionalism and dedication truly ensure customer satisfaction. Highly recommended!
Up to $50
Price
1 day
Duration
M Seller's Response
Helpful?U umu929
Pakistan
The freelancer exceeded my expectations with their deep understanding of the project and exceptional ability to interpret and present data clearly. They delivered insightful, well-organized results and went above and beyond by offering valuable suggestions that added real impact. Professional, proactive, and highly skilled—highly recommended!
$50-$100
Price
9 days
Duration
M Seller's Response
Helpful?A arri_shot
Repeat Client
United States
Great job 💕😀
Up to $50
Price
4 days
Duration
M Seller's Response
Helpful?
Reviews
7 reviews for this Gig
| (7) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
J jamal01210
United Kingdom
A highly professional Customer Service Assistant who consistently delivers outstanding service. They communicate clearly and professionally with customers, handle enquiries confidently, and resolve problems quickly and efficiently. They remain calm under pressure, demonstrate excellent attention to detail,...
$100-$200
Price
1 day
Duration
M Seller's Response
Helpful?W william_strang
United States
Very professional, responsive, and delivered exactly what I needed. Communication was clear throughout the process, and the quality of work exceeded my expectations. Highly recommended, and I would definitely work with them again in the future. Thank you for the great experience! 😊
Up to $50
Price
1 day
Duration
M Seller's Response
Helpful?J john_luca8
United States
Thank you very much, Maaz, for your excellent customer service and prompt responses to customer emails. Your professionalism and dedication truly ensure customer satisfaction. Highly recommended!
Up to $50
Price
1 day
Duration
M Seller's Response
Helpful?U umu929
Pakistan
The freelancer exceeded my expectations with their deep understanding of the project and exceptional ability to interpret and present data clearly. They delivered insightful, well-organized results and went above and beyond by offering valuable suggestions that added real impact. Professional, proactive, and highly skilled—highly recommended!
$50-$100
Price
9 days
Duration
M Seller's Response
Helpful?A arri_shot
Repeat Client
United States
Great job 💕😀
Up to $50
Price
4 days
Duration
M Seller's Response
Helpful?
