m
mabanofernand

Mabano Fernand

@mabanofernand

Bilingual French, English Customer Support Specialist

United Arab Emirates
French, English
About me
Hi! I'm a bilingual French and English customer support specialist with hands-on experience in customer care. I help business deliver fast, professional, and friendly support to their customers across email, chat, and other channels. Based in the UAE, I'm available across European and Asian time zones. Whether your customers speak French or English, I've got them covered!... Read more

Skills

m
mabanofernand
Mabano Fernand
Offline • 

See my services

Customer Support
I will provide bilingual french and english customer support
From$20 / projectMore details

Work experience

Affordable_Locksmith

Front desk security and customer service officer.

Affordable Locksmith • Full-time

Jul 2025 - Present • 10 mos

Manage front desk operations, greet and assist visitors, handle inquiries and ensure a positive customer experience.

Customer relations and facilitator

Coffee • Full-time

Sep 2022 - Sep 2024 • 2 yrs

Facilitated training sessions, welcomed new trainees and managed communication between clients and the training center.

Forever_21

Sales representative

Forever 21 • Self-employed

Aug 2019 - Jul 2021 • 1 yr 11 mos

Managed customer relationships, handled product inquiries and provided after-sales support.