m
mabel_zo

mabel zo

@mabel_zo

Zoho CRM Expert, Hubspot CRM, Email Marketing

United Kingdom
English, German, Spanish, French
About me
I’m Mabel, a dedicated Zoho CRM and customer service specialist with hands on expertise in implementing, customizing, and optimizing Zoho solutions. I help businesses automate sales & support workflows, manage customer relationships effectively, capture & nurture leads, and boost overall efficiency all tailored to your unique goals. From clean setups to powerful automations, I deliver systems that actually work and grow with you. Ready to turn your Zoho tools into serious business results? Let’s talk!... Read more

Skills

m
mabel_zo
mabel zo
Offline • 

See my services

CRM Management
I will do zoho creator, zoho one, zoho books, zoho desk, zoho CRM, zoho workflow
Automations & Agents
I will n8n video automation n8n youtube automation n8n ai video tiktok automation

Work experience

Zoho Expert

Techxus Dynamics

May 2021 - Present5 yrs

Zoho CRM & Customer Service Specialist with 5 years of hands on experience helping businesses streamline customer relationships, automate sales/support processes, and scale efficiently using Zoho tools. Expert in full CRM implementations, custom automations, and delivering exceptional customer service through optimized workflows. Key Experience Highlights Implemented and customized Zoho CRM for 20+ small-to-medium businesses, resulting in 40–60% improved lead conversion and response times Built advanced workflows, blueprints, and Deluge scripts to automate customer onboarding, follow-ups, ticketing, and support processes Optimized customer service operations by integrating Zoho CRM with tools like Zoho Desk, email platforms, and third-party apps for seamless support Migrated legacy data into Zoho CRM, cleaned duplicates, and set up real-time dashboards for better customer insights Provided ongoing training and support to teams, ensuring smooth adoption and maximum ROI on Zoho subscriptions Delivered end-to-end solutions including lead capture, pipeline management, reporting, and post-sale customer nurturing