m
madhurgautam

Madhur

@madhurgautam

HR Excel Dashboards and Reports

India
English
About me
I am a professional with experience in corporate customer support and rural development. I specialize in HR analytics, Excel dashboards, CSR documentation, workflow optimization, and report writing. Having worked with Concentrix, Tech Mahindra, and UPSRLM, I deliver reliable, structured, and impact‑driven solutions. My goal is to build long‑term collaborations while achieving financial independence... Read more

Skills

m
madhurgautam
Madhur
Offline • 
Average response time: 6 hours

See my services

HR Information Systems
I will professional excel dashboards and HR analytics reports
From$5 / projectMore details

Work experience

Senior Associate – Content Moderation & Tier 2 Support

Concentrix

Aug 2023 - Sep 2025 • 2 yrs 1 mo

Handled high-compliance content moderation, customer support, and workflow optimization. Maintained high CSAT scores and contributed to process improvement.

Tech_Mahindra

Associate: Upselling & Customer Support

Tech Mahindra

Feb 2023 - Jun 2023 • 4 mos

Handled customer queries, upselling, and complaint resolution with a focus on efficiency and empathy.

Customer Support Executive

iEnergizer

Apr 2022 - Nov 2022 • 7 mos

Managed customer interactions and improved complaint handling processes for better service delivery.