Samwell

Ecommerce Manager and Virtual Assistant

Etsy • Freelance

Feb 2024 - Present • 2 yrs 3 mos

Experienced Ecommerce Manager and Virtual Assistant with hands-on expertise in managing online stores across Etsy, Shopify, WooCommerce, Amazon, and Print-on-Demand platforms. Skilled in product listing optimization, SEO, keyword research, order management, customer support, and full store maintenance. Successfully managed 1000+ product listings, including digital products, educational books, artwork, and physical products integrated with Printify POD services. Key responsibilities included: * Creating SEO-optimized Etsy product listings and descriptions * Conducting keyword research for higher search visibility * Managing Etsy shop operations and inventory * Handling customer communication and order fulfillment * Designing and uploading digital and physical products * Optimizing product images, tags, titles, and categories * Managing Printify integrations and POD workflows * Monitoring shop performance and improving conversion rates * Providing administrative and virtual assistant support for daily ecommerce operations Experienced in working with multiple ecommerce brands and maintaining high-quality standards to improve store growth, traffic, and customer satisfaction.