M Ahmed

AI Automation Consultant & Workflow Developer

Consulting Mastered • Freelance

Mar 2024 - Present • 2 yrs 4 mos

Designed and deployed end-to-end business automation workflows for clients across e-commerce, services, and consulting sectors using n8n and Make.com. Built multi-step Zapier pipelines connecting CRMs, email platforms, and spreadsheets — reducing manual data entry by eliminating repetitive handoffs between tools. Delivered webhook-based integrations between third-party APIs, enabling real-time data sync across client systems without custom code. Provided post-delivery documentation and walkthroughs to ensure clients could manage and modify workflows independently.

Automation Developer — Business Operations

Business • Part-time

Jan 2023 - Nov 2023 • 10 mos

Identified and eliminated manual bottlenecks in daily business operations by designing automated workflows using n8n, replacing hours of repetitive admin work per week. Built an automated order tracking and notification system that updated inventory records and sent customer alerts without manual intervention. Integrated Google Sheets with messaging tools to create a live dashboard that gave business owners real-time visibility into sales, orders, and pending tasks. Delivered the complete solution with documentation and trained non-technical staff to operate the system independently.