Microsoft 365 Managed Services & IT Support
Ensure your Microsoft 365 environment runs securely and efficiently with proactive administration and dedicated end-user support. I provide end-to-end management to resolve daily technical issues and continuously optimize your cloud security posture.
What's Included:
- User & Access Support: Rapid resolution for MFA resets, account lockouts, password recovery, and access control adjustments.
- Identity Management: Microsoft Entra ID administration, guest access control, and automated user provisioning via PowerShell.
- Exchange Administration: Mail flow troubleshooting, shared mailbox setup, and routing configurations.
- Security & Endpoints: Microsoft Intune device compliance monitoring and rapid response to Microsoft Defender (MDE/MDO) alerts.
- Data & Compliance: Management of Microsoft Purview sensitivity labels, DLP policies, and data retention settings.
- License Optimization: Routine audits to ensure optimal license assignment and prevent overspending.