Mahmoud Mousa

@mahmoud_mousa24

IT Help Desk and Technical Support Specialist

Egypt

English, Arabic

About me

Hi, I'm an IT Help Desk Specialist with 5 years of experience in different industries, including construction, agriculture, and technology solutions. I provide support for Windows, software, Microsoft Office, printers, hardware, internet and network issues, Active Directory, user accounts, and IP phones. I also provide remote support using AnyDesk. I enjoy troubleshooting and solving problems. I don't give up easily — I keep looking until I find the cause and get the issue resolved. I have also taken courses in CCNA, MCSA, Firewalls, and IP Telephony.... Read more

Skills