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mahmoud_sayyad

Mahmoud A

@mahmoud_sayyad

CX BPO Operations Professional Customer Experience Specialist

Jordan
English
About me
I am an experienced retail professional and CX & BPO operations specialist with a strong focus on customer service excellence and team leadership. I have developed essential skills in managing operations, elevating customer experiences, and supporting collaborative team performance. I am passionate about continuous growth and committed to making a positive impact.... Read more

Skills

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mahmoud_sayyad
Mahmoud A
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide expert customer service, live chat and email support
From$20 / projectMore details

Work experience

Concentrix

Customer Service Advisor

Concentrix • Full-time

Sep 2025 - Present • 1 yr 2 mos

Serving as a Customer Service Advisor within a global CX and BPO operations environment. Responsible for managing customer inquiries, providing technical support, and ensuring high levels of customer satisfaction through effective communication and problem-solving strategies in a dynamic call center setting.