m
mahmoudsaad0

Mahmoud S

@mahmoudsaad0

Excel VBA Developer ,Automation ,Dashboard Specialist

Egypt
Arabic, English
About me
Team Leader in customer service operations with hands-on daily use of Excel, VBA, and automation tools to solve real business problems. Builds dashboards, macros, and Power Automate/Power Query workflows that remove manual work for operational teams. Applied Statistics background and IBM certifications in Python, SQL, and Machine Learning bring analytical rigor to every deliverable.... Read more

Skills

m
mahmoudsaad0
Mahmoud S
Offline • 
Average response time: 1 hour

See my services

Data Dashboards
I will create excel dashboards and automate tasks with vba
From$15 / projectMore details
Data Dashboards
I will build a power bi dashboard for your business analytics
From$20 / projectMore details

Work experience

Concentrix

Team Leader

Concentrix • Full-time

Aug 2024 - Present • 2 yrs 2 mos

Manage a team of customer service advisors, overseeing daily performance tracking and reporting. Design and maintain Excel dashboards and KPI trackers used for day-to-day team performance monitoring. Build VBA macros and Power Automate flows to automate repetitive reporting tasks, reducing manual data entry. Use Power Query to consolidate and clean data from multiple sources into unified, reliable reports.